This page presents CharboSeal's general practices. It does not replace personalized legal advice; when in doubt, contact us or consult a qualified advisor.
1. Acceptance of terms
By browsing this site, using the contact form, or communicating with CharboSeal, you accept these terms of use and the privacy practices described on this page.
If you do not accept these terms, you should stop using the site. We may update site content, pages, or features without notice.
2. Services, quotes, and work
CharboSeal presents asphalt sealer, asphalt crack repair, residential maintenance, and commercial maintenance services. Information on the site is provided for information only and is not a guarantee, firm quote, or service contract.
A quote must be confirmed after reviewing the address, dimensions, photos, real surface condition, site access, weather, and seasonal availability. Work dates may change if conditions do not allow proper application.
3. Acceptable site use
You agree to use this site lawfully, respectfully, and safely. It is forbidden to submit false information, attempt to interrupt the site, use abusive automated tools, or submit malicious content.
Photos and information submitted for a quote must relate to a property for which you are authorized to request an evaluation.
4. Intellectual property
Text, images, logos, brand elements, layouts, and visual content on this site belong to CharboSeal, its suppliers, or their respective owners unless otherwise stated.
Any reproduction, modification, redistribution, or commercial use without prior written authorization is prohibited.
5. Personal information collected
We may collect information you voluntarily send us, including your name, email, phone number, worksite address, approximate surface dimensions, photos, requested service, and message content.
We may also collect limited technical data, such as approximate IP address, device type, browser, and pages viewed, mainly to keep the site secure and functioning properly.
6. Data use and retention
Information collected is used to answer requests, prepare quotes, plan follow-up, understand asphalt surface condition, improve the site, and meet legal or administrative obligations.
We keep this information only for as long as reasonably necessary for these purposes, unless a longer period is required for accounting, contract management, dispute resolution, or rights protection.
7. Sharing with suppliers
We do not sell personal information. Some information may be shared with suppliers who help us host the site, receive forms, manage emails, coordinate requests, or maintain technical security.
When suppliers are involved, we aim to limit shared information to what is necessary and to work with partners that apply reasonable security measures.
8. Security, consent, and rights
We apply reasonable measures to protect personal information against unauthorized access, use, disclosure, or destruction.
Under applicable Quebec and Canadian laws, you may request access to your personal information, correction, withdrawal of consent where possible, or ask a question about its processing.
9. Cookies
This site is simple: it does not use optional advertising or behavioral tracking cookies. Only cookies required for functionality, security, or remembering a choice may be active.
Our forms may use Cloudflare Turnstile in invisible mode to verify visitors silently and limit abuse. Cloudflare may process limited technical data in accordance with its Turnstile Privacy Addendum: https://www.cloudflare.com/en-gb/turnstile-privacy-policy/.
You can view cookie status from the Cookies link at the bottom of the site. You can also configure your browser to refuse or delete certain cookies.
10. External links
The site may contain links to external platforms such as email, phone, maps, social networks, or hosting providers.
We do not control the privacy practices, security, or content of those platforms. Their use is governed by their own terms.
11. Limitation of liability
We make reasonable efforts to keep site information accurate and up to date, but we do not guarantee that content will be free of errors, omissions, or interruptions.
To the extent permitted by law, CharboSeal cannot be held liable for indirect damages arising from use of the site, inability to access it, or an interpretation of published information that was not confirmed.
12. Changes and contact
We may modify these terms to reflect changes to the site, our services, our suppliers, or legal requirements. The update date indicates the most recent version.
For questions, contact Antoine Charbonneau at info@gazoncharbonneau.com or by phone at 450-531-1768.